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- Product & Literature fulfillment
- B2C and B2B clients
- Receive inventory direct from client suppliers - unload palletized trailers or floor-loaded containers, verify counts, inspect for damages, putaway and report receipt
- Manage inventory in our custom warehouse management system
- Product & literature kit assembly - build-to-stock
- "Back-End" Only or Full Service fulfillment:
- Full service - capture orders via web, 800 phone, email & fax + process payments, provide customer service, web-based reporting & metrics
(full service programs managed in conjunction with Swan business partners)
- "Back-End" Only - manage inventory and order picking, packing and shipping
- Dedicated or shared pick & pack employees - volume driven
- Client personalized packing lists, packing tape & shipping cartons
- Returns management & reporting
- Gift messaging and packaging
- Client specified order turnaround - same-day, 24 hr, 48 hr
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- Fulfillment of generic product +/or literature packages in high volume
- Process shipments from client provided lists
- Ship all carriers - UPS, FedEx, USPS including "Package Services" (bulk mail) - data sortation provided by Swan and processed through our in-house Post Office
- Combine with Swan's project packaging services to provide a full service packaging & fulfillment solution
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